Sunday, June 19, 2016 / Le dimanche 19 Juin 2016

9:00 am - 4:00 pm
9 h à 16 h

Pre-Conference Workshop / Les ateliers précongrès n^o 1
(Full Day/Journée complète)

Strategically Manage Your Career for Success in the Higher Education Sector
Facilitated by Joanne Duklas and Charmaine Hack 

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

Pre-Conference Workshop / Les ateliers précongrès n^o 2
(Half Day / Demi-journée)

Undergraduate Admissions in Canada, A Mari Usque Ad Mare:
A Panel Discussion on International Applicant Evaluation and Fraud Detection

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance.

Pre-Conference Workshop / Les ateliers précongrès n^o 3
(Half Day / Demi-journée)

Dealing With Mental-Health Issues in Student Services: Learning how to Manage “Difficult” Situations
Facilitated by Lesley Lutes, Ph.D., Associate Professor, Director of Clinical Training, UBC Okanagan

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

Monday, June 20, 2016 / Le lundi 20 Juin 2016

7:30 am - 8:50 am
7 h 30 à 8 h 50

Breakfast for All Delegates/Déjeuner pour tous les participants

Welcome and Opening Remarks/Mot de bienvenue et remarques d’ouverture

Andrew Arida, President, ARUCC

Opening Plenary Session/Séance plénière d’ouverture

Applying Social Media to Higher Education

Alexandra Samuel, Harvard Business Review Social Media Blogger & Former VP Social Media, Vision Critical

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

Exhibits Open/ Ouverture des kiosques des exposants

Refreshments in the Exhibit Area/ Rafraîchissements disponibles dans l’aire d’exposition

BLOCK A Concurrent Sessions/Séances simultanées – Bloc A

A1 - Considering Residency and the Dual Importance of Student Success and Academic Integrity

Presenters:

• Mike Sekulic - University Registrar, MacEwan University; Co-Chair, MacEwan University Residency Working Group
  
• Dr. Bob Graves - Associate Professor, School of Business; Co-Chair, MacEwan University Residency Working Group 
• Joanne Duklas - Researcher and Consultant, Duklas Cornerstone Consulting

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A2 - Scheduling in Learning Spaces

Presenter:

• John Boylan - Manager, Scheduling Services, The University of British Columbia

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A3 - The Promoting Academic Skills for Success (P.A.S.S.) Retention Program: Design, Usage and Future Directions

Presenters:

• Tom Klubi - Learning Strategist, Robert Gillespie Academic Skills Centre, University of Toronto Mississauga
• Laura Ferlito - Assistant Registrar, Academic Standards & Petitions, Office of the Registrar, University of Toronto Mississauga

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A4 - Project Management for the Non-PM

Presenter:

• Robyn Parr - Assistant Registrar, Student Financial Services, Ryerson University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A5 - Creating a Buzz: Building Consensus and Excitement in Your Organization

Presenters:

• Cindy Nahm - Associate Director, Enrolment Services, University of British Columbia, Vancouver campus
• Coby Thurmeier - Instructional Designer, Enrolment Services, University of British Columbia, Vancouver campus

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A6 - Coordinating Strategy, Team Leadership and Fairness: Approaches in Student Advising at The University of British Columbia

Presenters:

• Kristen Harvey - Associate Director, Aboriginal Strategic Enrolment Initiatives – UBC
• Shirley Nakata - Ombudsperson – UBC 
• Darran Fernandez - Associate Registrar & Director, Student Support & Advising – UBC

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

A7 - The Ever-Changing Landscape of International Recruitment and Admissions in Canada: Challenges and Opportunities for SEM Planning

Presenters:

• Adam Robertson - Associate Registrar and Director of Student Recruitment, Dalhousie University
• Marc Bavin - Associate Director, Strategic Partnerships, The University of British Columbia  

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

LUNCH / DÎNER

BLOCK B Concurrent Sessions/Séances simultanées – Bloc B

B1 - Student Support and Advising at UBC: A Self-Study

Presenters:

• Adam Lukasiewicz - Enrolment Services Professional, Student Support & Advising, The University of British Columbia
  
• Natalie Tole - Enrolment Services Professional, Student Support & Advising, The University of British Columbia
• Julie Foran - Enrolment Services Professional, Student Support & Advising, The University of British Columbia

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B2 - A Better Student Schedule Planning & Registration Experience: Visual Schedule Builder at McGill University

Presenters:

• Pierre Guay - Sr. Director of Sales, Visual Schedule Builder
• Anna Walsh - Associate Registrar for Enrolment Services, McGill University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B3 - Key Concepts in SEM:  Moving Theory into Practice

Presenters:

• Joanne Duklas - Researcher and Consultant, Duklas Cornerstone Consulting
• Jeff Adams - Executive Director, Enrolment Services, University of Manitoba
  
• Barb Riach - Registrar, Humber College
• Kathleen Massey - Executive Director (Enrolment Services) and University Registrar, McGill University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B4 - Creating an ES Leaderful Organization

Presenters:

• Annie Yim - Associate Registrar & HR Director, UBC Enrolment Services
• Kate Ross - AVP, Enrolment Services & Registrar, UBC
• Leanne Isaak, Associate Director, Student Recruitment & Advising, UBC

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B5 - Improving Business Process Efficiency in Undergraduate Admissions

Presenter:

• Scott Robinson - Associate Registrar, Recruitment & Admissions, University of Calgary

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B6 - If we build it, they will come! UBC and SFU's Story of Electronic Transcript Exchange in BC

Presenters:

• Cindy Nahm - Associate Director, Enrolment Services, University of British Columbia, Vancouver campus
• Rella Ng - Associate Registrar, Information, Records & Registration Services, Simon Fraser University
• Cathy van Soest - Manager, TranscriptsBC, BCcampus

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

B7 - You’ve Agreed that Changes Have to be Made - What Next?

Presenter:

• Keith Alnwick, Alnwick Consulting
  

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

EXHIBITS/EXPOSITIONS

Refreshments available in the Exhibit Area / Rafraîchissements disponibles dans l’aire d’exposition

BLOCK C Concurrent Sessions/Séances simultanées – Bloc C

C1 -Rocking My Thesis

Presenter:

• Darran Francis - Kwantlen Polytechnic University
• Anisha Arora - Assistant Registrar, Simon Fraser University
• Sean Boileau - The University of British Columbia
• Natalie Hargott - The University of British Columbia

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C2 - Bringing Academic Administrators on Your Side During a Job Action

Presenter:

• Rella Ng - Associate Registrar, Information, Records & Registration Services, Simon Fraser University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C3 - 2 in 60

A1 - The Evolving Role of the Registrar

Presenter:

• Kathleen Massey - Executive Director (Enrolment Services) and University Registrar, McGill University
  

A2 - Careers4U - Harnessing Your Passion for Student Success

Presenter:

• Joanne Duklas - Researcher and Consultant, Duklas Cornerstone Consulting

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C4 - New Developments in Quality Assurance for the Recognition of Prior Learning (RPL) in Canada

Presenters:

• Dr. Patrick Donahoe - Dean, Faculty of Academic & Career Advancement, Kwantlen Polytechnic University, and Chair, CAPLA Board of Directors.
• Dr. Charles Joyner - Registrar, Applied Science Technologists & Technicians of BC, and Board Chair, BC's Prior Learning Action Network

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C5 - Using Data and Performance Metrics in the Undergraduate Admissions Process

Presenters:

• Sam Saini - Associate Director, Undergraduate Admissions, International, UBC 
• Paola Baca - Associate Director, Undergraduate Admissions, Canada, UBC 
• Debbie Oon - Manager Applicant Services, UBC
• Andrew Arida - Associate Registrar and Director of Student Recruitment & Undergraduate Admissions, UBC

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C6 - Technology Enabled Recruitment and Retention

Presenters:

• Kerri Michalczuk - Manager IT & Student Services, Faculty of Business Athabasca University
• Shekar Kadaba - VP – Customer Experience, Frequency Foundry

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

C7 - A New Model for Academic Advising: How Units at Memorial University Collaborate to  Support Undergraduate and Graduate Students

Presenters:

• Dr. Echo Pittman - Associate Registrar (Academic Advising and Outreach), Memorial University of Newfoundland
• Mr. Andrew Kim, Director

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

DISCOVER VANCOUVER! / DÉCOUVREZ VANCOUVER!

ARUCC 2016 delegates will have a choice of taking in one of a number of activities we will organize, or they can go out and discover Vancouver on their own. / Les délégués de l'ARUCC 2016 pourront choisir de participer à l'une des nombreuses activités que nous organiserons, ou ils pourront sortir découvrir Vancouver par eux-mêmes.

Click here for more details / Cliquez ici pour plus de détails

Tuesday, June 21, 2016 / Le mardi 21 Juin 2016

7:30 am - 9:00 am
7 h 30 à 9 h

Breakfast / Déjeuner

ARUCC Biennial General Meeting / Assemblée générale annuelle de l’ARUCC

The formal business of the Association will be discussed. Closed session for ARUCC members only. / Les affaires officielles de l’Association seront discutées. Séance à huis clos réservée aux membres de l’ARUCC.

BLOCK D Concurrent Sessions/Séances simultanées – Bloc D

D1 - The Quest for Timetabling Excellence

Presenters:

• Melissa Merrigan - Associate Registrar - Timetabling, Calendar & Convocation, Norquest College
  

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D2 - 2 in 60

B1 - Registrar as Sponsor:  Transformative Change Management Leadership

Presenter:

• Kate Ross - AVP, Enrolment Services & Registrar, UBC

B2 - Media Savvy:  Building Confidence in Speaking with the Media

Presenter:

• Charmaine Hack - Registrar, Ryerson University
  
• Johanna VanderMaas - Manager, Public Relations

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D3 - Three Part Harmony

Presenters:

• Anisha Arora - Assistant Registrar, Simon Fraser University Surrey Campus 
• Mike Peragine - Assistant Registrar, Simon Fraser University Burnaby Campus
• Shaughnessy Sturdy - Assistant Registrar, Simon Fraser University Vancouver Campus

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D4 - Pathways to Success:  Narratives of Persistence

Presenter:

• Sarah Graham - Assistant Registrar Admissions, Manager Communications and Special Projects  Thompson Rivers University 

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D5 - Tuition Elasticity

Presenter:

• Kirk Kelly, CRi
• Kathleen Massey - Executive Director (Enrolment Services) and University Registrar, McGill University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D6 - Understanding the IB Diploma for Undergraduate Admissions and First-Year Performance

Presenter:

• Andrew Arida - Associate Registrar and Director of Student Recruitment & Undergraduate Admissions, UBC
• Paul Sanders - Global Head of Recognition, International Baccalaureate Organization

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

D7 - The Secrets to Success: Effectively Delivering Large-Scale Technology Solutions

Presenter:

• Mike Winseman - Director, Information Technology, BC Council on Admissions and Transfer

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

EXHIBITS/ EXPOSITIONS

Refreshments available in the Exhibit Area / Rafraîchissements disponibles dans l’aire d’exposition

BLOCK E Concurrent Sessions/Séances simultanées – Bloc E

E1 - 10MT: Ten Minute Topics, Registrarial Style

Presenters:

• Darran Fernandez - Associate Registrar & Director, Student Support & Advising, The University of British Columbia 
• Kyle Vuorinen - Associate Registrar, Recruitment & Admissions, Douglas College  
• Ray Darling - Registrar, University of Waterloo
• Charmaine Hack - Registrar, Ryerson University
• Peter Dueck - Director of Admissions and Registrar, Roal Roads University
• Joe Stokes - Associate Registrar, Enrolment Services, UOIT

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E2 - Supporting Next Generation Credentialing Activities for Student Success and Transfer

Presenter:

• Joanne Duklas - Researcher and Consultant, Duklas Cornerstone Consulting
• Dr. Kate Ross - Associate Vice President, Enrolment Services and University Registrar, The University of British Columbia

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E3 - Scheduling Success: Creating a Collaborative Environment for Departments and the Registrar's Office

Presenter:

• Philippe Melis – Vice-President, Infosilem

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E4 - Buried Alive: Digging Your Way Out to Clear Communication

Presenters:

• Geoff Weinstein - Owner, Mainstream Communications Inc.

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E5 - Meeting UdeM: leveraging recruitment and admission opportunities through an academic system change

Presenters:

• Nathalie Côté - chef de section, Université de Montréal 
• Michèle Glemaud - directrice générale

Please Note: This session will now be presented in English

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E6 - Individualized Examination Printing: How Many Birds Can You Kill with One Stone?

Presenters:

• Isaac Morland - WWW Software Specialist, University of Waterloo, Computer Science Computing Facility   
• Charlene Schumm - Director, Scheduling, Examinations & Convocation  University of Waterloo, Office of the Registrar

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

E7 - Connecting This Great Land through Interprovincial Transcript Exchange: Stories of the Canadian PESC User Group’s Adventure

Presenters:

• Cathy van Soest - Manager, TranscriptsBC, BCcampus
• Leisa Wellsman - Manager, Applicant Services, OUAC 

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

ARUCC 2016 AWARDS LUNCHEON / DÎNER DE REMISE DES PRIX ARUCC 2016

BLOCK F Concurrent Sessions/Séances simultanées – Bloc F

F1 - University of Saskatchewan Enrolment Research Roadmap (with Academica Group)

Presenter:

• Alison Pickrell - Director of Enrolment and Student Affairs, USask
• Stefanie Ivan - Vice President Consulting, Academica Group

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F2 - Two to Go: Impact of the Course Change Period on Student Success

Presenter:

• Angelique (Ang) Saweczko - University Registrar, University of Calgary

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F3 - 6 in 60

Shifting Enrolment: Early Admission Based on Final Grade 11 Grades

Presenter: 

• Scott Robinson - Associate Registrar, Recruitment & Admissions, University of Calgary

Strike It From the Record: Managing Student Records During the University of Toronto's T.A. Strike

Presenter:

• Ryan Woolfrey - Associate Director, Enrolment Services & Records  Faculty of Arts & Science, University of Toronto

Training SIS Users: Updating the RO's Approach, Role and Toolbox

Presenter:

• Annik Gelineau - Associate Registrar, Universite de Montreal 
• Marie-Claude Binette - Registrar, Universite de Montreal

Reporting and Business Intelligence: Is the Registrar’s Office Playing its Role?

Presenter:

• Annik Gelineau - Associate Registrar, Universite de Montreal
• Marie-Claude Binette - Registrar, Universite de Montreal

Finally Free: The Authentic E-Diploma and E-Transcript

Presenter:

• Patrick Cormier - Vice-President, Business Development, Notarius  

Analyzing Admissions to Graduation: The Basics of Business Analysis from a Non-Business Analyst Perspective

Presenter:

• Debbie Lin - Admissions Advisor, Undergraduate Admissions, UBC Enrolment Services

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F4 - Streamlining Your Transcript Ordering, Fulfillment and Delivery

Presenters:

• Jonell Sanchez - Vice President - Education Services, National Student Clearing House
• Adriene Doray Franklin - Director - TS SIS Strategy and Integration, National Student Clearing House

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F5 - Seamless Transfer Credit Process

Presenter:

• Kaili Xu - Assistant Registrar, Undergraduate Admissions, University of Calgary

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F6 - Destination UBC: How Repurposing Grant Funding Can Help to Maximize Recruitment Yield and Achieve Enrolment Targets

Presenters:

• Anthony Dodds - Student Recruiter-Advisor (UBC) 
• Jay Graham - Student Recruiter-Advisor (UBC) 
• Hilary Finch - Associate Student Recruiter-Advisor (UBC)

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F7 - Bringing Continuous Improvement to the Masses - A work in progress!

Presenter:

• Heidi Emami - Associate Registrar, Academic Records and Exams, McGill University
• Paolo Errore - Senior Project Manager, McGill University
• Romesh Vadivel - Director Service Point - McGill University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

F8 - Transforming the Academic Calendar: Breaking Free of Catalog Publishing Software and Adapting to a Hypertext World

Presenters:

• Sarah Edmonds - Undergraduate Publications Editor, Ryerson University
• Celina Virani - Undergraduate Publications Coordinator, Ryerson University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

EXHIBITS/EXPOSITIONS

Refreshments available in the Exhibit Area / Rafraîchissements disponibles dans l’aire d’exposition

BLOCK G Concurrent Sessions/Séances simultanées – Bloc G

G1 - Fall Academic Schedule: To Break or Not to Break

Presenter:

• Susie Kennedy - Registrar, University of Lethbridge

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G2 - Student Credit Transfer Process

Presenter:

• Franz Gangl - Director of Sales, IT + Professional Services
• Karen McCredie - Registrar, Capilano University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G3 - 2 in 60

C1 - Keeping it Under Control: How to Manage Committee Meetings

Presenters:

• Jo Hinchliffe - Associate Registrar, Senate and Academic Services, Simon Fraser University

C2 - White Papers: How to Win Friends and Influence Senior Administrators

Presenter:

• Ray Darling - Registrar, University of Waterloo

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G4 - Roundtable for New and Aspiring Registrars

Presenter:

• Tom Nault - Registrar, Centennial College

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G5 - Ryerson's ServiceHub: An Innovative and Integrated Approach to Servicing Students

Presenters:

• Robyn Parr, Ryerson University
• Kevin Goodchild, Ryerson University

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G6 - Admission Process Improvements

Presenter:

• Jane Muskens - Registrar, Okanagan College

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

G7 - Development of a University/College Pathway for Academic Success Remediation

Presenters:

• Joe Stokes - Associate Registrar, University of Ontario Institute of Technology  
• Glenn Harvel - Associate Professor, University of Ontario Institute of Technology  
• Jennifer Percival - Associate Dean, University of Ontario Institute of Technology  
• Alena Shah - Program Manager Mentoring and Leadership, University of Ontario Institute of Technology  
• Jeff Zakoor - Professor, Durham College

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

RECEPTION / RÉCEPTION

Groningen Meeting

Presenters:

• Kathleen Massey - Executive Director (Enrolment Services) and University Registrar, McGill University, ARUCC Taskforce on the Groningen Declaration and Student Mobility
• Andrew Arida - Associate Registrar and Director of Student Recruitment & Undergraduate Admissions, UBC, ARUCC President
  

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

Wednesday, June 22, 2016 / Le mercredi 22 Juin 2016

7:30 am - 8:50 am
7 h 30 à 8 h 50

Breakfast / Déjeuner

Welcome from PCCAT President / Mot de bienvenue du président du CPCAT

Closing Remarks from Incoming ARUCC President / Mot de la fin du nouveau président de l'ARUCC 2016

Closing Keynote/ Discours de clôture

Willa Black, Cisco Systems Canada Co.

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

Refreshments / Rafraîchissements

BLOCK H Concurrent Sessions/Séances simultanées – Bloc H

H1 - Scheduling Challenges 101

Presenter:

• John Boylan - Manager, Scheduling Services, The University of British Columbia

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

H2 - Readying for the Next Phase of the ARUCC PCCAT Transcript and Transfer Guide Facilitator

Presenter:

• Joanne Duklas - Researcher and Consultant, Duklas Cornerstone Consulting

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

H3 - Employee Engagement and the Registrar's Office

Presenter:

• Tom Nault - Registrar, Centennial College

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

H4 - Forms Are Like Broccoli

Presenter:

• Ken Fisher - Business Development Director, CampusRight
• Christine Kerr - Douglas College

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

H5 - Groningen Declaration 101

Presenter:

• Andrew Arida - Associate Registrar & Director, Student Recruitment and Undergraduate Admissions, The University of British Columbia & President, ARUCC   
• Kathleen Massey - University Registrar and Executive Director, McGill University & Chair, Groningen Declaration Task Force, ARUCC

Click here for full session details / Cliquez ici pour afficher les détails complets sur la séance

ARUCC Conference Concludes / Fin du Congrès ARUCC